Merchant Checklist for Affiliate Recruitment Strategies

Whether you’ve just launched an affiliate program, or you’re experienced in the field and are looking to increase your sales, attracting the right kind of affiliates is a must to ensure a successful Q4.  The following checklist highlights recruitment strategies that merchants can apply to ensure they are bringing in the right affiliates into their program.

1. Brand Exposure
Merchants love affiliate marketing for its performance-based  revenue model, but affiliates are savvier than ever before and know that their customers won’t buy brands that aren’t well known and trusted. You need to increase brand exposure every place possible, online and offline. For example, a merchant that wants Canadian traffic needs to launch on and offline ad campaigns north of the border, or it will be hard for any affiliate to give prime real estate space on their site to promote a brand their customers don’t recognize.

2. Customer Promotions
Coupon codes, free shipping and other deals make a major impact on whether or not a customer will buy a product/service.  Affiliates flock to offers that are unique, exclusive and convenient—so if you can, introduce these marketing incentives, then make sure they are clearly visible when marketing your affiliate program to new partners!

3. Get Social
Technorati, Google Alerts, Facebook and Twitter are all great channels for attracting new partners who promote products/services that may be similar to your own. Use keywords related to product/service in Google Alerts and Technorati to find blogs that are good match for your own program.  And keep in mind that Google and Microsoft both recently secured deals with Twitter, and Microsoft has also inked one with Facebook to include updates into Bing search results.  This makes social media marketing all the more important to marketing in general, and specifically to search engine marketing.

4. Performance Bonuses
Performance bonuses are excellent incentives to attract new partners, or even to complement an existing affiliate’s performance campaign. Merchants can either offer a set dollar amount or a tiered bonus commission that is based on sales. Try tailoring your bonus system according to your budget, and if you so choose, only offer these incentives to affiliates who’ve performed well in the past.

5. Referral Commission
Many affiliates get into the business of affiliate marketing because of friends who are also affiliates. Encourage this word of mouth marketing through referral commissions. Many affiliates may hear of affiliate programs through forums and search engines, but word of mouth is just as influential. Offer a flat referral commission and if you can afford it, a lifetime commission on transactions the referred affiliate sends.
If you’re already active with all or some of the above recruitment strategies make sure your affiliates and potential affiliates know about them.  Announce these details in your company newsletters, on your blogs, on your website and even in industry print publications.  The more affiliates know of these details, the more likely you are to attract quality affiliates to your program.  And if you’re not yet active with these recruitment strategies, Q4 is the perfect time to get started!

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management, social media

by: Maranda

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Social Media Updates Now Part of Google and Bing Search Results

Are you active with social media marketing? A recent announcement by Google and Microsoft now makes social media marketing all the more important to marketing in general, and specifically search engine marketing.

Google and Microsoft have both secured deals with Twitter, and Microsoft has also inked one with Facebook to include updates into Bing search results. For now, Google will be focusing solely on including tweets in their search results, but rumor has it they will be looking into Facebook soon.

This announcement bodes well for marketers who are active with these two social media venues, meaning more opportunity to be found in real-time searches.

Both Google and Microsoft are still working out just how these results will be included among their other conventional search results. Bing is working on a beta tool for people to try out, while Google has now gone live with the Google Social Search service.

Bing features a “Best Match” option, which prioritizes certain tweets over others. Bing has stated that credence will be given to Tweeters that have the most followers. Google Social Search, meanwhile, is designed to return traditional results along with updates and tweets that users’ friends and other contacts they follow on various social networks have posted.

Are you active with social media? If so, how are you using it, and has it been successful? If you haven’t tried your hand at Facebook or Twitter, will this recent announcement by Google and Microsoft change your mind? We want to know!

Filed in: Search Engine Marketing, social media

by: janice

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Top 5 Merchant Must-Haves for a Successful Holiday Campaign

Executing a successful Q4 campaign is possible for online retailers, even if the season’s shopping activity is expected to decrease due to the poor economy.   Merchants who wish to succeed this year will need to be strategic, and plan ahead.   In today’s edition of the holiday blogging series, we’re going to touch upon 5 tools merchants must have if they wish to execute a successful holiday campaign.

According to a recent article from RBR.com, trends show shoppers plan to pinch pennies this holiday season, while InternetRetailer.com reports more holiday shopping will take place on the web. Armed with this knowledge, merchants can tailor their tools and resources to help them better perform during the fourth quarter of 2009.

Here are some suggested must-haves for merchants who wish to succeed this holiday season:

Must-Have 1: Update Terms and Conditions

It is important to update terms and conditions on a regular basis, especially during a busy holiday season when there are likely to be increased transactions.  This is necessary so merchants don’t find themselves welcoming in sales generated through methods not permitted in their affiliate program in the first place (for example,  incentivization, brand name bidding, or social media links through Facebook and Twitter).  While it may seem like a hassle to update terms and conditions regularly, it is far less of a hassle than the alternative; if terms aren’t up to date, merchants have to have to go back, review transactions, and evaluate if the affiliate used methods that were in violation of program.   In order to avoid this headache, merchants should clarify the promotional methods with affiliates – NOW!

Must-Have 2: Marketing Tools

Linking, Banner and Email Creatives are all marketing tools that can be employed to maximize a merchant’s potential for success in the upcoming holiday season.  Deep or Direct Linking has been effective in allowing affiliates to help close a sale from a potential customer. Currently available in the Share Results software, it is being used by merchants like UGHH to allow affiliates to promote a specific product.  Co-branded Banner Creatives are great sales tools for affiliates to use to promote and attract potential sales. These can include a specific product, a coupon code or even a call-to-action like “Free Shipping”. HTML Email Creatives have been great tools for merchants like Zoobooks, who’ve have great success with email marketers who promote their magazine subscriptions to US families. Having attractive email creative (including suppression files and suggested Subject lines) helps a merchant’s affiliates to target specific demographics.

Must-Have 3: Effective Landing Pages & Secure Shopping Cart

Effective landing pages complete with a secure shopping cart can mean the difference between closing or losing sale.  A secure shopping cart convinces shoppers they’re spending money with the right retailer.  A recent DigitalHome.ca article confirmed that shoppers are encouraged to pay attention to issues like security and Privacy Policy’s of a retailer’s site. Language promoting security of shopping cart on landing page reassures customers that their personal details are protected. Generally, affiliates also want merchants to have secure checkouts as well.  After all, affiliates spend a lot of effort promoting for their merchants, and if traffic doesn’t convert, then that defeats the affiliate’s purpose.  A comprehensive merchant will want to research shopping carts extensively, to find the ones that are most compatible with the given business model.

Must-Have 4: Coupon Codes

You may be asking yourself why coupon codes aren’t grouped in with must have #2, Marketing Tools.  That’s because coupon codes are a niche unto themselves, which can be tapped by marketers all on its own. A recent eMarketer article highlights the popularity of coupons and points out that even the most affluent online shoppers are as likely to try and save a buck this holiday season.  Merchants can use this intelligence to be more selective and offer competitive and even co-branded codes. Exclusive coupon codes can be segmented for affiliates who are known or have potential to be top performers.

Must-Have 5: Affiliate or Account Manager

Given the current economic climate and the fact that shopping activity is expected to be down for Q4, merchants are going to need more than just hot items to woo customers.  Having someone communicate with affiliates to answer their needs, or an account manager to liaise with partners on the merchant’s behalf, is essential for creating dialogue, negotiating better placement of an offer, and answering affiliates who want exclusive promos to promote.  A proficient affiliate manager can help facilitate the process by aligning merchants with the right affiliates, and working with both parties to achieve their desired outcomes; brand exposure, increased traffic, maximized conversions and profitability.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog.  Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Maranda

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2009 Online Holiday Shopping Trends

As the cold air begins to flow, merchants are on the lookout for what kind of online shopping trends are on the horizon for this 2009 season. October is half over, and if you haven’t started to prep your Q4 campaigns already, it’s time to get started!

This year, it is estimated that US retail e-commerce sales (excluding travel) will total $132 billion, down 0.4% from 2008. eMarketer forecasts online sales will begin to rebound in 2010 and hit full stride in 2011 if the recession is to end in 2009 as economists have predicted.

Trends suggest consumers will be spending less this holiday season making it more of challenge for retailers to attract ideal customers to both brick and mortar and online stores. That, of course does not mean there will be no shoppers, but it means that consumers will be more selective. That simply means that this season, more than ever, it is important to stand out, and make educated decisions about where advertising money should be spent.

Trends also show a progressive shift in consumer research, and there are more value shoppers who will browse research and compare products on the Internet. Consumers are using social media more to search for deals and coupons via Twitter, Facebook. So, marketers may want to channel more resources into that avenue.

In preparation for the 2009 holiday shopping season, online retailers looking to create the most effective e-commerce site should take the following steps:

1. Optimize website with holiday focused content
2. Improve pay per click (PPC) advertising campaigns for holidays
3. Driving more sales through the Comparison Shopping Engines
4. Create more customer loyalty programs
5. Humanizing customer service
6. Increase free shipping offers
7. Offer exclusive holiday coupons
8. Plan long term on how to reach consumer AFTER the holiday season have passed

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results.com is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Software, affiliate management

by: Le

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12 Tips for Social Media Newbies

Whether you’re an affiliate marketing trying to drive traffic to your site, a brand trying to reach out to your target market, or just an overage Joe/Jane looking to connect with like-minded people, social media can be an incredibly powerful tool. And the reason behind the potential of social media is, well, it’s social — it allows you to build real relationships with real people.

That being said, a lot of people fall short of that mark. And you can’t really blame them: with examples like Tila Tequila who just “added” or “friended” everyone they can find, it’s easy to make the mistake of trying to emulate that approach. But we’re not all Tila Tequila, and most of us don’t have any hope of landing a reality show gig from our presence on MySpace, Facebook, or Twitter.

Well, if you have your sights set on some kind of social media success, Jake from 10e20 has some advice on how to go about it. In a post called called Social Networking 101, Jake offers 12 basic tips for social networking online or off — and part of the point is that you shouldn’t act any differently online than you would in the real world. Here’s an overview of Jake’s tips:

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  1. Know the organizer
  2. Offer assistance
  3. Be polite
  4. Smile :)
  5. Meet the influencers
  6. Meet the newcomers
  7. Follow up
  8. Don’t sell and don’t spam
  9. Bring a gift
  10. Find new events
  11. Introduce a new person
  12. Relate

Of course, Jake goes into a bit more detail on each of these points in the original post. And if you go to check it out, you’ll very quickly realize that the most effective way to use social media is to be social in the exact same way as you would offline, when you’re face-to-face with someone.

Filed in: Affiliate Strategies, social media

by: The Share Results Team

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