Merchant Checklist for Affiliate Recruitment Strategies

Whether you’ve just launched an affiliate program, or you’re experienced in the field and are looking to increase your sales, attracting the right kind of affiliates is a must to ensure a successful Q4.  The following checklist highlights recruitment strategies that merchants can apply to ensure they are bringing in the right affiliates into their program.

1. Brand Exposure
Merchants love affiliate marketing for its performance-based  revenue model, but affiliates are savvier than ever before and know that their customers won’t buy brands that aren’t well known and trusted. You need to increase brand exposure every place possible, online and offline. For example, a merchant that wants Canadian traffic needs to launch on and offline ad campaigns north of the border, or it will be hard for any affiliate to give prime real estate space on their site to promote a brand their customers don’t recognize.

2. Customer Promotions
Coupon codes, free shipping and other deals make a major impact on whether or not a customer will buy a product/service.  Affiliates flock to offers that are unique, exclusive and convenient—so if you can, introduce these marketing incentives, then make sure they are clearly visible when marketing your affiliate program to new partners!

3. Get Social
Technorati, Google Alerts, Facebook and Twitter are all great channels for attracting new partners who promote products/services that may be similar to your own. Use keywords related to product/service in Google Alerts and Technorati to find blogs that are good match for your own program.  And keep in mind that Google and Microsoft both recently secured deals with Twitter, and Microsoft has also inked one with Facebook to include updates into Bing search results.  This makes social media marketing all the more important to marketing in general, and specifically to search engine marketing.

4. Performance Bonuses
Performance bonuses are excellent incentives to attract new partners, or even to complement an existing affiliate’s performance campaign. Merchants can either offer a set dollar amount or a tiered bonus commission that is based on sales. Try tailoring your bonus system according to your budget, and if you so choose, only offer these incentives to affiliates who’ve performed well in the past.

5. Referral Commission
Many affiliates get into the business of affiliate marketing because of friends who are also affiliates. Encourage this word of mouth marketing through referral commissions. Many affiliates may hear of affiliate programs through forums and search engines, but word of mouth is just as influential. Offer a flat referral commission and if you can afford it, a lifetime commission on transactions the referred affiliate sends.
If you’re already active with all or some of the above recruitment strategies make sure your affiliates and potential affiliates know about them.  Announce these details in your company newsletters, on your blogs, on your website and even in industry print publications.  The more affiliates know of these details, the more likely you are to attract quality affiliates to your program.  And if you’re not yet active with these recruitment strategies, Q4 is the perfect time to get started!

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management, social media

by: Maranda

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Measuring Success during Q4

According to a recent article from eMarketer.com, the No. 1 metric of success for the marketing and sales managers polled was the number of new customers acquired. Lead generation and increased sales were also tracked by more than two-thirds of respondents.

This holiday season, it will be more of challenge than ever for retailers to attract new customers to both brick and mortar and online stores. That is not meant to imply that there will not be shoppers. In fact, Marketing experts National Retail Federation (NRF) have predicted that the holiday sales for 2009 will see flat growth largely due in part to the recent recession and consumers being much more money conscious.

So, there will likely be a bevy of shoppers this season, but a post-recession, research savvy new breed of shoppers, best described as the selective consumer. That means that this season, more than ever, it is important to stand out, and make educated decisions about where advertising money should be spent.
That means operators will have to roll out customized promotions that are tailored to their customers. More significantly, it means that the operators who can forge a relationship with their customer base will be those who succeed this Q4.

“Marketers have been aware of the effectiveness of building relationships and trust with content since long before the Internet,”

said Gordon Plutsky, director of marketing and research at King Fish, in a statement.

“Technological change has rapidly increased media channel options and the patterns of information consumption among consumers. More and more marketers are abandoning old media—and traditional advertising—to venture out on their own with original content.”

The marketers studied in the eMarketer.com article considered their corporate Website the best method for achieving their top goal of reaching prospective customers. Social media and custom content and media were not far behind.

As the shift into more in depth consumer research continues, this season will see more value shoppers who will browse research and compare products on the Internet using Social media. Consumers are using social media more to search for deals and coupons via Twitter and Facebook, so marketers may want to channel more resources into that avenue.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog (http://blog.shareresults.com/). Until November 27, Share Results (www.shareresults.com) is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Le

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Top 5 Merchant Must-Haves for a Successful Holiday Campaign

Executing a successful Q4 campaign is possible for online retailers, even if the season’s shopping activity is expected to decrease due to the poor economy.   Merchants who wish to succeed this year will need to be strategic, and plan ahead.   In today’s edition of the holiday blogging series, we’re going to touch upon 5 tools merchants must have if they wish to execute a successful holiday campaign.

According to a recent article from RBR.com, trends show shoppers plan to pinch pennies this holiday season, while InternetRetailer.com reports more holiday shopping will take place on the web. Armed with this knowledge, merchants can tailor their tools and resources to help them better perform during the fourth quarter of 2009.

Here are some suggested must-haves for merchants who wish to succeed this holiday season:

Must-Have 1: Update Terms and Conditions

It is important to update terms and conditions on a regular basis, especially during a busy holiday season when there are likely to be increased transactions.  This is necessary so merchants don’t find themselves welcoming in sales generated through methods not permitted in their affiliate program in the first place (for example,  incentivization, brand name bidding, or social media links through Facebook and Twitter).  While it may seem like a hassle to update terms and conditions regularly, it is far less of a hassle than the alternative; if terms aren’t up to date, merchants have to have to go back, review transactions, and evaluate if the affiliate used methods that were in violation of program.   In order to avoid this headache, merchants should clarify the promotional methods with affiliates – NOW!

Must-Have 2: Marketing Tools

Linking, Banner and Email Creatives are all marketing tools that can be employed to maximize a merchant’s potential for success in the upcoming holiday season.  Deep or Direct Linking has been effective in allowing affiliates to help close a sale from a potential customer. Currently available in the Share Results software, it is being used by merchants like UGHH to allow affiliates to promote a specific product.  Co-branded Banner Creatives are great sales tools for affiliates to use to promote and attract potential sales. These can include a specific product, a coupon code or even a call-to-action like “Free Shipping”. HTML Email Creatives have been great tools for merchants like Zoobooks, who’ve have great success with email marketers who promote their magazine subscriptions to US families. Having attractive email creative (including suppression files and suggested Subject lines) helps a merchant’s affiliates to target specific demographics.

Must-Have 3: Effective Landing Pages & Secure Shopping Cart

Effective landing pages complete with a secure shopping cart can mean the difference between closing or losing sale.  A secure shopping cart convinces shoppers they’re spending money with the right retailer.  A recent DigitalHome.ca article confirmed that shoppers are encouraged to pay attention to issues like security and Privacy Policy’s of a retailer’s site. Language promoting security of shopping cart on landing page reassures customers that their personal details are protected. Generally, affiliates also want merchants to have secure checkouts as well.  After all, affiliates spend a lot of effort promoting for their merchants, and if traffic doesn’t convert, then that defeats the affiliate’s purpose.  A comprehensive merchant will want to research shopping carts extensively, to find the ones that are most compatible with the given business model.

Must-Have 4: Coupon Codes

You may be asking yourself why coupon codes aren’t grouped in with must have #2, Marketing Tools.  That’s because coupon codes are a niche unto themselves, which can be tapped by marketers all on its own. A recent eMarketer article highlights the popularity of coupons and points out that even the most affluent online shoppers are as likely to try and save a buck this holiday season.  Merchants can use this intelligence to be more selective and offer competitive and even co-branded codes. Exclusive coupon codes can be segmented for affiliates who are known or have potential to be top performers.

Must-Have 5: Affiliate or Account Manager

Given the current economic climate and the fact that shopping activity is expected to be down for Q4, merchants are going to need more than just hot items to woo customers.  Having someone communicate with affiliates to answer their needs, or an account manager to liaise with partners on the merchant’s behalf, is essential for creating dialogue, negotiating better placement of an offer, and answering affiliates who want exclusive promos to promote.  A proficient affiliate manager can help facilitate the process by aligning merchants with the right affiliates, and working with both parties to achieve their desired outcomes; brand exposure, increased traffic, maximized conversions and profitability.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog.  Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Maranda

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Do Free Shipping Offers Attract Customers?

It’s week two of our Holiday Blogging Event, and in our last blog of the week, we ask, what one incentive do online consumers want more than anything else?

According to Forrester Research, 75% of customers prefer to shop with an online retailer that offers this incentive, and The Conference Board Survey supports these same findings, reporting that 90% of consumers say this would also entice them to spend even more online.

The incentive here is free shipping. It’s an attractive enticement, and most consumers have come to expect it, especially around the peak holiday season.

Many merchants debate whether offering free shipping or a discounted purchase price will be more attractive to the consumer. David Bell, marketing professor at the Wharton School observes that

For whatever reason, a free shipping offer that saves a customer $6.99 is more appealing to many than a discount that cuts the purchase price by $10.

Bell also concludes that 60% of online retailers cite “free shipping with conditions” as their most successful marketing tool.

So why is a free shipping offer so important to an online retailer?

  • 78% of online customers say that exorbitant shipping costs discourage them from online purchases. (Source: E-tailing Group, 2008)
  • 75% of people prefer to shop with online retailers that offer free shipping, compared to 61% in 2007. (Source: Forrester Research, 2008)
  • 43% of shoppers abandon their shopping carts because of unexpectedly high shipping charges. (Source: Paypal, comScore, 2008)
  • 61 of the largest 100 online retailers offered free shipping as of the week of Monday, November 10, 2008. (Source: Internet Retailer)
  • 90% of respondents say free shipping offers would entice them to spend more online. (Source: The Conference Board Survey, 2008)
  • 72% of consumers say that if an e-commerce site eliminated free shipping, they would use another e-commerce site that did offer free shipping. (Source: comScore Survey, 2008)
  • People are searching for ‘free shipping’ earlier in the Christmas shopping season, and for longer. Searches for free shipping began to rise in October of last year, and actually peaked in the first week of January. (source: eConsultancy.com, 2009)

Need more reasons to offer free shipping this holiday season? Check out Free Shipping.org for a list of retailers who are incorporating this incentive into their marketing strategy—and succeeding!

Is your affiliate marketing campaign ready for the holiday season? If not, this is the blogging event to get you ready for the busiest season of the year. Check out last week’s blogs, and make sure to tune in again next Wednesday, Thursday and Friday for more tips and techniques to help you end Q4 with your most successful campaign yet!

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management

by: Le

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Affiliate Marketing with a Cause

T-Shirtmonster Affiliate ProgramIf you are an affiliate looking to promote products associated with a charitable cause this fall, you may want to consider partnering with T-Shirtmonster.ca. This October, the online t-shirt retailer is working in affiliation with the Breast Cancer Society of Canada to offer fully customizable t-shirts in honour of Breast Cancer Awareness month. ”The Breast Cancer Society of Canada is a registered, national not-for-profit,  charitable organization dedicated to funding Canadian breast cancer research into the detection, prevention,  treatment and to ultimately find a cure for the disease that women fear most.” If you have Canadian traffic, T-Shirtmonster.ca is a great way to promote to your potential customers north of the border who are in favour of this type of non-profit initiative. :)

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Filed in: Affiliate Program, Events

by: Maranda

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Share Results chats with Nero about the Canadian Market

Explain to us, what exactly is Nero and when did they first launch their company?

Nero began as Ahead Software in 1995 and launched Nero Burning ROM shortly after. Since then our goal has evolved and Nero has become the premium creator of liquid media technology. Our core mission is to provide consumers with the freedom to simply enjoy their music, photos, and videos, regardless of hardware or file format, by taking a unique platform neutral, standards-based approach to solution development. In essence, allowing users to create and distribute their content anytime, anywhere and on any device.

When did Nero decide to branch into the affiliate marketing space?

We’ve been actively working with our affiliates since 2006.

Nero Affiliate Program for Canadians


What trends have you seen since entering the performance marketing space?

What we’ve seen is a move away from companies just signing up with affiliates without much thought. Lately, affiliates and merchants have been actively seeking true partners to complement each other and a move away from strictly content affiliates toward value added partners such as coupon, and search affiliates.

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Filed in: Affiliate Program, Affiliate Strategies, Interview

by: Maranda

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Interview with Shopping-Bargains.com

In an economy like this one, any kind of savings oriented offer is a great opportunity for affiliates. Indeed, back to school coupons are proving very popular.

Well, recently I got a chance to ask Mike Allen of Shoppin-Bargains.com a few questions. Mike told us about the verticals he likes to focus on, and also shared his thoughts on the affiliate marketing industry and trends such as social media.

shopping-bargainsShare Results: What verticals do you focus on?
Mike Allen:
I focus on most retail verticals as well as some services like travel.

SR: What do you think about the growth of the affiliate industry in the coming years?
MA:
Apart from some kind of radical governmental intervention that puts punitive barriers on affiliate marketing (e.g. some state’s interpretation of nexus for tax purposes has harmed the industry in select states), I see no reason why the affiliate industry should do anything but grow. Affiliate marketing creates a win-win situation and works with the creative aspects of human nature. For that reason, innovation and performance are rewarded which further reinforces the affiliate relationship.

SR: Do you use Social Media for driving traffic? If so, which channels do you use (e.g. Twitter, Facebook, etc.) and how (e.g. community building, retention, acquisition)?
MA:
I am involved with social media on a limited basis. I tweet some deals and make some of ours available via Facebook. My experience has been, however, to make the tools available to my shoppers and let them do the sharing.

SR: What are some of the trends that you see emerging in affiliate marketing in the coming years?
MA:
I think real consumer reviews will become even more important as a proxy for being able to physically handle a product or look a sales clerk in the eyes to determine honesty. I also think product and price comparison tools will become increasingly useful as consumers expect more value in a competitive space.

Filed in: Affiliate Strategies, Interview

by: The Share Results Team

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