A Closer look at Tailoring Campaigns for Zoobooks

Zoobooks has become quite the popular kids education affiliate program in Share Results. This is not only because of their coupon offers, and dual CPA and rev share commission models. But they are also right up there with The CuteKid.com and Sittercity, as programs that are perfect for affiliates that specialize in online retail offers for families. That being said, there’s more to a merchant like Zoobooks than first glance. Their audience is a little more comprehensive than most affiliates think. For instance, ever take into consideration the language of those customers, the education, the number of children they have, and what age their kids are? This family audience is not a one-size-fits-all type of demographic. Let’s break down the family audience a little more for a merchant like Zoobooks.

Zoobooks

Firstly, families interested in Zoobooks are interested in promoting reading in their homes. With this in mind, it may be a good idea to look at offering their educational products to a more multilingual audience. Perhaps it’s not a bad idea to promote to families that don’t speak English as their first language and may want to help their kids further their knowledge of the English language.

In addition to language enhancement, more than 50% of customers for this product have homes run by college-educated parents. Most of those purchasing products are female and to be more specific, they range between 35 and 50 years of age. It also shouldn’t be surprising that grandmothers make for great potential customers of Zoobooks products. They’re as much invested in the education of their grandchildren as the parents are.

The range of products available from this online retailer include animal-themed magazine subscriptions, as well as DVD sets. The reason for this (besides branding) is the fact that families will have an average of 1.5 children with most averaging around 7 years old. The Zootles group (parents with kids two to 6 years) is also a popular audience.

Zoobooks Also, the average Zoobooks customer not only has college education, but they also have a higher income bracket. Besides 95% of Zoobooks customers owning their own home, they also earn on average $65,000 or more annually. This is a great shopping opportunity for affiliates that cater to this audience of online users.

Furthermore, paid search (with restrictions) is a highly popular method of promotion in this program as is email marketing. Evaluate how to carefully tailor your campaigns, especially when it comes to keywords for PPC. Bidding on keywords like “zoo animals” will be costly, so try using more distinct words or variations, such as “zoo” in tandem with other terms. Some examples are “zoo magazine”, “zoölogy”, “zoo hippos”, “zoo animal education”, “animal education for kids”, and “zoo monkeys”.

Because Zoobooks has a wide variety of products and subscriptions, it presents a unique opportunity for affiliates to cater to a niche market looking for unique educational products for their kids age two to 12. If you would like to learn more about Zoobooks or their affiliate program, feel free to view more details via their merchant co-branded page.

Filed in: Affiliate Program, Affiliate Strategies

by: Maranda

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Tracking Your Affiliate Campaign Success

Knowing how well your marketing campaigns are doing is vital to the survival of an affiliate marketer. Without the proper information on where campaigns are succeeding or failing, it will be impossible to know where adjustments need to be made. This is true all year round, but is especially poignant during the holiday season, as the smallest error can be extremely costly.

According to Steven Leung,

“Estimating unique visitors is today’s most popular measurement of a site’s popularity and success. And marketers can easily use this metric to measure the popularity of their campaigns.”

With this in mind, it is important for affiliates to establish metrics for campaigns that can give them important data on success and failures. This will lead to common goals for all campaigns, which is the Conversion Ratio. Goals for Conversion Ratios will be different for everyone, depending on the product being marketed, but knowing what percentage of your visitors are actually converting into sales will show affiliates where to adjust their campaigns to help them reach their goals.

Share Results’ software is equipped with reports that can track impressions, clicks, and conversion rates to measure every aspect of a campaign. Affiliates can also take advantage of Share Results tools such as the ACID feature which the affiliate can use to track the performance of any keyword for their campaign.
If a site isn’t getting many page views, then affiliates will want to explore ways of generating traffic. Similarly, if a site is getting a lot of visitors, but few clicks, then looking into a change in creatives would be worthwhile.

Email affiliates have to measure how often their emails are being viewed, how often their links are being clicked and then how many people actually purchased based on those emails. Measuring Deliverability, Open Rate, and Click Through rates will help to measure if you are reaching your target audience and where to make changes, if necessary.

Being armed with the right statistics is the key to successful campaigns. Lord Kelvin said that,

“If you cannot measure it, you cannot improve it.”

Knowing where campaigns need work, will help affiliate marketers to adjust their campaigns to become more successful in the future.

Filed in: Affiliate Program, Affiliate Strategies, affiliate management

by: Kunal

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Attracting your Affiliate Audience: the Who, the What and the How

A recent Web Marketing Group article reveals very promising Internet usage statistics:

• Around seven new people use the internet every second
• For the millions of Internet users, every 4th person is using it to purchase something.
• An average of US $1 billion in Internet transactions are conducted every month.
• In a year, this figure rises to roughly US $1 trillion.
• In a year, there are 88 million new users. And this figure is constantly rising.

Suffice it to say, there’s a huge online market out there, ready and willing to buy. But with different backgrounds, tastes and interests, it’s not just about advertising everything, to everyone. Research shows that knowing who your audience is, what their needs are, and how they behave are key factors to making a successful sale.

This is crucial information to keep in mind during the holidays, when affiliates may want to look at trends for seasonal products and services, which they may not otherwise promote. Having this information will help you to invest your time and energy in markets that are more likely to provide an excellent return on your investment.

Affiliates will also do well during Q4 by looking at their own interests and expertise. If you are passionate about something, ideally something that is also part of a seasonal trend, it will be much easier to promote and sell.

If you’re a PPC affiliate or a blog affiliate, knowing your target audience is even more important. Without this information, these kinds of affiliates may be using irrelevant keywords, and providing content that is uninteresting and indeed unconvincing when it comes time to make the sale.

With trends suggesting that consumers will be spending less this holiday season, it’s more important than ever to make sure your Q4 marketing campaigns are on target.

“Consumers are more aware of their spending than ever and are very active in trying to find the best deals. Coupon websites are still growing rapidly in popularity, with nearly two-thirds of consumers checking for coupons when they shop online,”

said Guy King, co-founder of RetailMeNot.com.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog . Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Kunal

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Merchant Checklist for Affiliate Recruitment Strategies

Whether you’ve just launched an affiliate program, or you’re experienced in the field and are looking to increase your sales, attracting the right kind of affiliates is a must to ensure a successful Q4.  The following checklist highlights recruitment strategies that merchants can apply to ensure they are bringing in the right affiliates into their program.

1. Brand Exposure
Merchants love affiliate marketing for its performance-based  revenue model, but affiliates are savvier than ever before and know that their customers won’t buy brands that aren’t well known and trusted. You need to increase brand exposure every place possible, online and offline. For example, a merchant that wants Canadian traffic needs to launch on and offline ad campaigns north of the border, or it will be hard for any affiliate to give prime real estate space on their site to promote a brand their customers don’t recognize.

2. Customer Promotions
Coupon codes, free shipping and other deals make a major impact on whether or not a customer will buy a product/service.  Affiliates flock to offers that are unique, exclusive and convenient—so if you can, introduce these marketing incentives, then make sure they are clearly visible when marketing your affiliate program to new partners!

3. Get Social
Technorati, Google Alerts, Facebook and Twitter are all great channels for attracting new partners who promote products/services that may be similar to your own. Use keywords related to product/service in Google Alerts and Technorati to find blogs that are good match for your own program.  And keep in mind that Google and Microsoft both recently secured deals with Twitter, and Microsoft has also inked one with Facebook to include updates into Bing search results.  This makes social media marketing all the more important to marketing in general, and specifically to search engine marketing.

4. Performance Bonuses
Performance bonuses are excellent incentives to attract new partners, or even to complement an existing affiliate’s performance campaign. Merchants can either offer a set dollar amount or a tiered bonus commission that is based on sales. Try tailoring your bonus system according to your budget, and if you so choose, only offer these incentives to affiliates who’ve performed well in the past.

5. Referral Commission
Many affiliates get into the business of affiliate marketing because of friends who are also affiliates. Encourage this word of mouth marketing through referral commissions. Many affiliates may hear of affiliate programs through forums and search engines, but word of mouth is just as influential. Offer a flat referral commission and if you can afford it, a lifetime commission on transactions the referred affiliate sends.
If you’re already active with all or some of the above recruitment strategies make sure your affiliates and potential affiliates know about them.  Announce these details in your company newsletters, on your blogs, on your website and even in industry print publications.  The more affiliates know of these details, the more likely you are to attract quality affiliates to your program.  And if you’re not yet active with these recruitment strategies, Q4 is the perfect time to get started!

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management, social media

by: Maranda

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Shopping Trends for Black Friday and Cyber Monday

It’s November, and with Black Friday and Cyber Monday just around the corner, consumers are looking forward to some of the biggest savings of the year. Whether through brick and mortar stores, online retailers, or both, consumers will be browsing products throughout the month to snap up the best bargains, come November 27 (Black Friday) and November 30 (Cyber Monday).

For affiliates and merchants, it’s important to start your campaigns early and to get the word out about your promotions in order to capitalize on impeding traffic. And while many people associate Cyber Monday as strictly online sales, and Black Friday solely about offline sales, the truth is, both days are important to your online sales goals.

In fact, while the majority of consumers identify Black Friday weekend as the time to buy big ticket items, research shows that Black Friday and Cyber Monday sales are actually quite similar, suggesting that shoppers don’t separate the two in terms of online and offline sales.

A recent study by the Yahoo Insights team supports this finding, concluding that online sales on Black Friday were not too far behind sales that occurred on Cyber Monday. The study reveals that online retailers experienced a greater percentage increase in conversions on Black Friday, than Cyber Monday.

Trends identify Black Friday/Cyber Monday as having the best deals on personal, home or office and electronic products. Location is also important, with more than 50% of consumers shopping from their workplace, for added convenience.
This year, due to the still recovering economy, Black Friday sales ads are expected to offer shoppers a selection of huge bargains and deals on even more products and services. Free shipping offers are also especially popular during Cyber Monday, with 75% of customers preferring to shop with an online retailer that offers this incentive.

So with mere weeks left until two of the biggest shopping days of the year, merchants and affiliates should definitely make sure their marketing campaigns are ready. Consumers will begin product/service browsing now, so make sure your deals and free shipping promotions take front and center. And remember, online sales are not just about Cyber Monday anymore; Black Friday is going to be equally important to your marketing campaign success.

Filed in: Uncategorized

by: Le

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Merchants: Boost Your Sales and Seal the Deal with 3 Quick Tips

The holidays present online retailers with tremendous earning potential.  With mere days left in the month of October, and the countdown to the real holiday madness just around the corner, now is the time to have a good look at your marketing campaigns to make sure you’re set up to enhance your sales volume, and ultimately, seal the deal.  Here are some key areas of your marketing campaigns that you should look at to make sure you’re in shape for the season.

1. Quality Affiliates
Having knowledgeable, capable marketing partners is crucial to the success of your online campaigns.  A quality affiliate will have an attractive, user-friendly website with a high page rank, and will employ multiple marketing methods to promote your product(s).  So make it a point of recruiting these affiliates and regularly logging into your account to evaluate the quality of partners that you are attracting to your program.

If you don’t feel confident about the caliber of your partners, you should speak to your affiliate manager, or consider re-evaluating your recruitment strategy.  Your Traffic Report can also help you identify your top-performing affiliates, along with their conversion rates, and can be pulled based on Affiliate ID.  Once you have partners whom you believe have the potential to perform well in your program, the more likely quality sales will be generated.

2. Click-Through Rate
Your click-through rate is an important indicator to help you determine whether (a) customers are attracted to your product/service, and (b) if they are abandoning your landing page for some unforeseen issue.  For example, you may create an effective banner ad or coupon, but a problem on an affiliate’s site, your landing page or your shopping cart could be impacting the customer’s ultimate decision to buy.

The Deep Linking tool is applied by merchants who want to help their affiliates highlight specific products that match the need of the customer.  This tool allows affiliates to send customers to an exact area of your site that truly responds to their buying need.  When a customer sees a product on a banner that they like, and then lands on a relevant landing page for that item, you are helping to seal the deal, and reduce the odds of shopping cart abandonment.  If you’re seeing low stats, consider permitting a tool like deep linking in your program, or talk to your Share Results affiliate manager to offer some insight.

3. Seal the Deal
Once an affiliate has sent a customer to your website, and the customer is ready to buy, it’s up to you to seal the deal.   Make sure you have the right tools, and are doing everything you can to make buying convenient and simple.
An example of a deal breaker might be a banner on an affiliate’s site promising a flat price for one of your products, only to have that customer discover shipping charges during the checkout process.  In fact, according to comScore, 43% of shoppers abandon their shopping carts because of unexpectedly high shipping charges, and 72% of consumers say that if an e-commerce site eliminated free shipping, they would use another e-commerce site that did offer free shipping.  Free shipping is just one of several incentives that are important to online shoppers, so make sure to incorporate this in your strategy whenever possible.

Most importantly, remember to apply your Share Results marketing software to its full potential by using the tools at your disposal, and to check in with your affiliate manager regularly to find more strategic techniques for closing the sale.

Is your affiliate marketing campaign ready for the holiday season? If not, this is the blogging event to get you ready for the busiest season of the year. Check out last week’s blogs, and make sure to tune in until November 27 for more tips and techniques to help you end Q4 with your most successful campaign yet!

Filed in: Affiliate Software, Affiliate Strategies, affiliate management

by: Maranda

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Measuring Success during Q4

According to a recent article from eMarketer.com, the No. 1 metric of success for the marketing and sales managers polled was the number of new customers acquired. Lead generation and increased sales were also tracked by more than two-thirds of respondents.

This holiday season, it will be more of challenge than ever for retailers to attract new customers to both brick and mortar and online stores. That is not meant to imply that there will not be shoppers. In fact, Marketing experts National Retail Federation (NRF) have predicted that the holiday sales for 2009 will see flat growth largely due in part to the recent recession and consumers being much more money conscious.

So, there will likely be a bevy of shoppers this season, but a post-recession, research savvy new breed of shoppers, best described as the selective consumer. That means that this season, more than ever, it is important to stand out, and make educated decisions about where advertising money should be spent.
That means operators will have to roll out customized promotions that are tailored to their customers. More significantly, it means that the operators who can forge a relationship with their customer base will be those who succeed this Q4.

“Marketers have been aware of the effectiveness of building relationships and trust with content since long before the Internet,”

said Gordon Plutsky, director of marketing and research at King Fish, in a statement.

“Technological change has rapidly increased media channel options and the patterns of information consumption among consumers. More and more marketers are abandoning old media—and traditional advertising—to venture out on their own with original content.”

The marketers studied in the eMarketer.com article considered their corporate Website the best method for achieving their top goal of reaching prospective customers. Social media and custom content and media were not far behind.

As the shift into more in depth consumer research continues, this season will see more value shoppers who will browse research and compare products on the Internet using Social media. Consumers are using social media more to search for deals and coupons via Twitter and Facebook, so marketers may want to channel more resources into that avenue.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog (http://blog.shareresults.com/). Until November 27, Share Results (www.shareresults.com) is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Le

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Do Free Shipping Offers Attract Customers?

It’s week two of our Holiday Blogging Event, and in our last blog of the week, we ask, what one incentive do online consumers want more than anything else?

According to Forrester Research, 75% of customers prefer to shop with an online retailer that offers this incentive, and The Conference Board Survey supports these same findings, reporting that 90% of consumers say this would also entice them to spend even more online.

The incentive here is free shipping. It’s an attractive enticement, and most consumers have come to expect it, especially around the peak holiday season.

Many merchants debate whether offering free shipping or a discounted purchase price will be more attractive to the consumer. David Bell, marketing professor at the Wharton School observes that

For whatever reason, a free shipping offer that saves a customer $6.99 is more appealing to many than a discount that cuts the purchase price by $10.

Bell also concludes that 60% of online retailers cite “free shipping with conditions” as their most successful marketing tool.

So why is a free shipping offer so important to an online retailer?

  • 78% of online customers say that exorbitant shipping costs discourage them from online purchases. (Source: E-tailing Group, 2008)
  • 75% of people prefer to shop with online retailers that offer free shipping, compared to 61% in 2007. (Source: Forrester Research, 2008)
  • 43% of shoppers abandon their shopping carts because of unexpectedly high shipping charges. (Source: Paypal, comScore, 2008)
  • 61 of the largest 100 online retailers offered free shipping as of the week of Monday, November 10, 2008. (Source: Internet Retailer)
  • 90% of respondents say free shipping offers would entice them to spend more online. (Source: The Conference Board Survey, 2008)
  • 72% of consumers say that if an e-commerce site eliminated free shipping, they would use another e-commerce site that did offer free shipping. (Source: comScore Survey, 2008)
  • People are searching for ‘free shipping’ earlier in the Christmas shopping season, and for longer. Searches for free shipping began to rise in October of last year, and actually peaked in the first week of January. (source: eConsultancy.com, 2009)

Need more reasons to offer free shipping this holiday season? Check out Free Shipping.org for a list of retailers who are incorporating this incentive into their marketing strategy—and succeeding!

Is your affiliate marketing campaign ready for the holiday season? If not, this is the blogging event to get you ready for the busiest season of the year. Check out last week’s blogs, and make sure to tune in again next Wednesday, Thursday and Friday for more tips and techniques to help you end Q4 with your most successful campaign yet!

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management

by: Le

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2009 Online Holiday Shopping Trends

As the cold air begins to flow, merchants are on the lookout for what kind of online shopping trends are on the horizon for this 2009 season. October is half over, and if you haven’t started to prep your Q4 campaigns already, it’s time to get started!

This year, it is estimated that US retail e-commerce sales (excluding travel) will total $132 billion, down 0.4% from 2008. eMarketer forecasts online sales will begin to rebound in 2010 and hit full stride in 2011 if the recession is to end in 2009 as economists have predicted.

Trends suggest consumers will be spending less this holiday season making it more of challenge for retailers to attract ideal customers to both brick and mortar and online stores. That, of course does not mean there will be no shoppers, but it means that consumers will be more selective. That simply means that this season, more than ever, it is important to stand out, and make educated decisions about where advertising money should be spent.

Trends also show a progressive shift in consumer research, and there are more value shoppers who will browse research and compare products on the Internet. Consumers are using social media more to search for deals and coupons via Twitter, Facebook. So, marketers may want to channel more resources into that avenue.

In preparation for the 2009 holiday shopping season, online retailers looking to create the most effective e-commerce site should take the following steps:

1. Optimize website with holiday focused content
2. Improve pay per click (PPC) advertising campaigns for holidays
3. Driving more sales through the Comparison Shopping Engines
4. Create more customer loyalty programs
5. Humanizing customer service
6. Increase free shipping offers
7. Offer exclusive holiday coupons
8. Plan long term on how to reach consumer AFTER the holiday season have passed

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results.com is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Software, affiliate management

by: Le

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An Interview with Education Merchant eLearners pt. 2

Last week we posted the first of a two-part interview with online education merchant eLearners. In addition to getting some great insight from them about the online education industry, we learned what popular degrees that students have been gravitating to and how eLearners has dealt with the ever increasing interest in the online edu affiliate marketing sector.

This week, we continue that conversation and find out what type of edu affiliates are preferred for their program and more…

Q: Tell us about the diverse education offers available to affiliates who join eLearners. What would you say is your most successful campaign to date?

A: OnlineStudentFinancialAid.com has had a long history of success and continues to be a dominant force, and Project Working Mom has been an instant hit, generating national press coverage, but we prefer not to dwell on past successes. We continue to work on innovative new campaigns to reach new demographics; The Career Stimulus Package just launched this summer, and the response has been overwhelming.

OnlineStudentFinancialAid.com

  • Did you know that OnlineStudentFinancialAid.com can be promoted in Spanish to online users?

Q: What are some of the biggest misconceptions affiliates have about the eLearners affiliate program?

A: One of the biggest misconceptions is that we are just looking for a high quantity of leads. Our main focus is actually making sure our leads are of high quality and continue to enroll.

Q: With all the different type of affiliates who partner with eLearners, what promotional methods would you say do best in the program?

A: All promotional methods, whether SEO, display, PPC, etc., have their own strengths and weaknesses, but all serve a purpose within our program and add a specific value.

Q: What are the key elements do you look for when affiliates apply to your affiliate program?

A: When looking at sites to partner with, we look for (in no particular order) unique content, a good layout, a high page rank, good traffic, high ranking on key search terms, etc. In general, we are looking for something that doesn’t necessarily look like it is set up for just lead generation, but has a larger purpose.

Q: What would you say are the top 3 common inquiries from prospective students that affiliates should know when promoting to their audience?

A: Some common inquiries from prospective students include tuition prices, financial aid/scholarship options, school accreditation and even the location of the school offices so that students may be able to take care of things in person if needed.

Q: Based on your experience in the industry, what would you say are some of the forthcoming trends affiliates should expect to see in the overall online edu market?

A: Social media seems to be something that people are starting to make a big push for.

Q: What kind of exciting campaigns can affiliates expect to see from eLearners’ affiliate program in the forthcoming months?

A: I can’t reveal all our secrets just yet, but we definitely have some exciting things coming in the next few months…

Update: The Career Stimulus Package campaign has indeed been a big hit with online users; however, this offer is only available to be promoted until October 31, 2009.

If you have any questions about Career Stimulus Package or any other eLearners opportunity, please don’t hesitate to reach us via eLearners(at)shareresults(dot)com. :)

Filed in: Affiliate Program, Affiliate Strategies, Interview

by: Maranda

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