Search Ads Up, Marketers Savvier

Major retailers are re-evaluating their marketing strategies, with more and more opting to invest in Internet search ads, as this medium becomes mainstream. Indeed, Efficient Frontier, a search engine marketing firm, predicts a ‘double-digit’ increase in search ad spending this quarter, most notably from retail advertisers during the peak holiday online shopping season.

As this marketing medium becomes more popular, marketers are also becoming savvier. As a Wall Street Journal article reports, some of the new strategies include buying top ads tied to phrases consumers tend to search for when they are in the final stages of making a purchase decision. Being aware of how consumers search when they are ready to purchase, is critical to making your ROI as lucrative as possible.

With Halloween fast approaching, a good example of this might be using long-tail keywords like “buy a Spiderman Halloween costume” versus a more general search term like, “Halloween costume”. A consumer would be far more likely to use a long-tail keyword like the Spiderman example above when they are further down the sales channel, and are ready to buy.

When you do incorporate long-tail keywords in your search ads, make sure the landing page where you are sending the consumer truly matches their interest. Using the same Spiderman costume example, it would be wise to send the consumer to targeted page on your website. In this case, unless the landing page had a selection of Spiderman Halloween costumes, chances are that your ROI on this search ad would be less than attractive.

If you haven’t tried your hand in search ads, the holiday season is probably the best time of the year to give it a shot. Whether you choose to go with Google, or with Bing which increased its share of searches and search-ad dollars in Q3 (Source: PaidContent.org), Share Results is now offering its SEM services (contact Jamie [at] shareresults [dot] com), with a team of search engine experts, to get you going with what is now recognized as a very popular, and very savvy way of marketing.

Filed in: Affiliate Strategies, Search Engine Marketing

by: janice

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Top 5 Merchant Must-Haves for a Successful Holiday Campaign

Executing a successful Q4 campaign is possible for online retailers, even if the season’s shopping activity is expected to decrease due to the poor economy.   Merchants who wish to succeed this year will need to be strategic, and plan ahead.   In today’s edition of the holiday blogging series, we’re going to touch upon 5 tools merchants must have if they wish to execute a successful holiday campaign.

According to a recent article from RBR.com, trends show shoppers plan to pinch pennies this holiday season, while InternetRetailer.com reports more holiday shopping will take place on the web. Armed with this knowledge, merchants can tailor their tools and resources to help them better perform during the fourth quarter of 2009.

Here are some suggested must-haves for merchants who wish to succeed this holiday season:

Must-Have 1: Update Terms and Conditions

It is important to update terms and conditions on a regular basis, especially during a busy holiday season when there are likely to be increased transactions.  This is necessary so merchants don’t find themselves welcoming in sales generated through methods not permitted in their affiliate program in the first place (for example,  incentivization, brand name bidding, or social media links through Facebook and Twitter).  While it may seem like a hassle to update terms and conditions regularly, it is far less of a hassle than the alternative; if terms aren’t up to date, merchants have to have to go back, review transactions, and evaluate if the affiliate used methods that were in violation of program.   In order to avoid this headache, merchants should clarify the promotional methods with affiliates – NOW!

Must-Have 2: Marketing Tools

Linking, Banner and Email Creatives are all marketing tools that can be employed to maximize a merchant’s potential for success in the upcoming holiday season.  Deep or Direct Linking has been effective in allowing affiliates to help close a sale from a potential customer. Currently available in the Share Results software, it is being used by merchants like UGHH to allow affiliates to promote a specific product.  Co-branded Banner Creatives are great sales tools for affiliates to use to promote and attract potential sales. These can include a specific product, a coupon code or even a call-to-action like “Free Shipping”. HTML Email Creatives have been great tools for merchants like Zoobooks, who’ve have great success with email marketers who promote their magazine subscriptions to US families. Having attractive email creative (including suppression files and suggested Subject lines) helps a merchant’s affiliates to target specific demographics.

Must-Have 3: Effective Landing Pages & Secure Shopping Cart

Effective landing pages complete with a secure shopping cart can mean the difference between closing or losing sale.  A secure shopping cart convinces shoppers they’re spending money with the right retailer.  A recent DigitalHome.ca article confirmed that shoppers are encouraged to pay attention to issues like security and Privacy Policy’s of a retailer’s site. Language promoting security of shopping cart on landing page reassures customers that their personal details are protected. Generally, affiliates also want merchants to have secure checkouts as well.  After all, affiliates spend a lot of effort promoting for their merchants, and if traffic doesn’t convert, then that defeats the affiliate’s purpose.  A comprehensive merchant will want to research shopping carts extensively, to find the ones that are most compatible with the given business model.

Must-Have 4: Coupon Codes

You may be asking yourself why coupon codes aren’t grouped in with must have #2, Marketing Tools.  That’s because coupon codes are a niche unto themselves, which can be tapped by marketers all on its own. A recent eMarketer article highlights the popularity of coupons and points out that even the most affluent online shoppers are as likely to try and save a buck this holiday season.  Merchants can use this intelligence to be more selective and offer competitive and even co-branded codes. Exclusive coupon codes can be segmented for affiliates who are known or have potential to be top performers.

Must-Have 5: Affiliate or Account Manager

Given the current economic climate and the fact that shopping activity is expected to be down for Q4, merchants are going to need more than just hot items to woo customers.  Having someone communicate with affiliates to answer their needs, or an account manager to liaise with partners on the merchant’s behalf, is essential for creating dialogue, negotiating better placement of an offer, and answering affiliates who want exclusive promos to promote.  A proficient affiliate manager can help facilitate the process by aligning merchants with the right affiliates, and working with both parties to achieve their desired outcomes; brand exposure, increased traffic, maximized conversions and profitability.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog.  Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Maranda

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Do Free Shipping Offers Attract Customers?

It’s week two of our Holiday Blogging Event, and in our last blog of the week, we ask, what one incentive do online consumers want more than anything else?

According to Forrester Research, 75% of customers prefer to shop with an online retailer that offers this incentive, and The Conference Board Survey supports these same findings, reporting that 90% of consumers say this would also entice them to spend even more online.

The incentive here is free shipping. It’s an attractive enticement, and most consumers have come to expect it, especially around the peak holiday season.

Many merchants debate whether offering free shipping or a discounted purchase price will be more attractive to the consumer. David Bell, marketing professor at the Wharton School observes that

For whatever reason, a free shipping offer that saves a customer $6.99 is more appealing to many than a discount that cuts the purchase price by $10.

Bell also concludes that 60% of online retailers cite “free shipping with conditions” as their most successful marketing tool.

So why is a free shipping offer so important to an online retailer?

  • 78% of online customers say that exorbitant shipping costs discourage them from online purchases. (Source: E-tailing Group, 2008)
  • 75% of people prefer to shop with online retailers that offer free shipping, compared to 61% in 2007. (Source: Forrester Research, 2008)
  • 43% of shoppers abandon their shopping carts because of unexpectedly high shipping charges. (Source: Paypal, comScore, 2008)
  • 61 of the largest 100 online retailers offered free shipping as of the week of Monday, November 10, 2008. (Source: Internet Retailer)
  • 90% of respondents say free shipping offers would entice them to spend more online. (Source: The Conference Board Survey, 2008)
  • 72% of consumers say that if an e-commerce site eliminated free shipping, they would use another e-commerce site that did offer free shipping. (Source: comScore Survey, 2008)
  • People are searching for ‘free shipping’ earlier in the Christmas shopping season, and for longer. Searches for free shipping began to rise in October of last year, and actually peaked in the first week of January. (source: eConsultancy.com, 2009)

Need more reasons to offer free shipping this holiday season? Check out Free Shipping.org for a list of retailers who are incorporating this incentive into their marketing strategy—and succeeding!

Is your affiliate marketing campaign ready for the holiday season? If not, this is the blogging event to get you ready for the busiest season of the year. Check out last week’s blogs, and make sure to tune in again next Wednesday, Thursday and Friday for more tips and techniques to help you end Q4 with your most successful campaign yet!

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management

by: Le

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Plus Size Women’s Fashion Merchant Addition Elle/Penningtons/MXM Launches in Share Results

We’re excited to announce the launch of the AdditionElle/Penningtons/MXM Affiliate Program in Share Results!

AdditionElle/Penningtons/MXM

Together, these three sister brands are the leading fashion experts for plus size women.

ADDITION ELLE celebrates the “body confidence” of its plus size shoppers with an exciting array of contemporary and classic fashions. In addition to superb collections of work and weekend styles, Addition Elle carries a beautiful selection of intimate apparel, sleepwear, outerwear and accessories designed to address all of its customers’ lifestyle needs.

Penningtons Featuring a beautiful assortment of classic as well as contemporary styling, Penningtons offers the plus size customer a great selection of affordable career, casual, intimate apparel and accessories that fit her lifestyle.

MXM, a trendy 14+ fashion brand, is 5 years young and has quickly grown in popularity by featuring the latest, hottest looks and trends.

With orders averaging $100 CDN, affiliates can easily promote Addition Elle, Penningtons, and MXM styles to shoppers looking for fashionable pieces at affordable prices. Customers can purchase from all three brands in a single checkout and benefit from a low, flat shipping rate.

Join the affiliate program and take advantage of these three top plus size fashion brands.

Placements permitted in this program include:

  • Banner & Text creative
  • Content
  • Coupons
  • Incentivized
  • Email traffic
  • Deep linking
  • 45-day Cookie
  • Canadian/American traffic

Affiliates earn 6% commissions on each transaction with opportunities for increased commissions and bonuses. Affiliates are also able to leverage the banners with additional coupon codes that can be accessed through their affiliate portal.

A variety of regularly updated text links, coupon codes and banners are available for use on your website.

If you are a retail affiliate with a strong female audience (especially in the plus size category) and/or are a search, coupon or blog affiliate, you are an ideal partner for this affiliate program.

For more info or to join, please visit:

http://www.shareresults.com/local_affiliate_desc.php?mid=16648

Filed in: Affiliate Program

by: Adam

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Share Results receives Google Analytics accreditation

Share Results is excited to announce that we now have three employees who have received Google Analytics accreditation. This means that businesses can work with Share Results to maximize SEM efforts and set up analytics campaigns- as well as growing a company’s business through Google and other search marketing opportunities.

The Analytics accreditation is proof of proficiency in using Google Analytics, and qualification remains current for 18 months. In order to receive the accreditation, individuals must complete the mandated Google training sessions and score 75% or higher in the Analytics exam. Receiving the Google Analytics accreditation means that Share Results is now qualified to set up Google Analytics for client websites, offer in depth analysis of statistics and set up conversion tracking and goals on client websites.

If you’re seeking out opportunities for branding and acquisition though paid search, contact Share Results to develop an online strategy.

Filed in: Affiliate Strategies, Interview, Search Engine Marketing

by: Lesley Bishin

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2009 Online Holiday Shopping Trends

As the cold air begins to flow, merchants are on the lookout for what kind of online shopping trends are on the horizon for this 2009 season. October is half over, and if you haven’t started to prep your Q4 campaigns already, it’s time to get started!

This year, it is estimated that US retail e-commerce sales (excluding travel) will total $132 billion, down 0.4% from 2008. eMarketer forecasts online sales will begin to rebound in 2010 and hit full stride in 2011 if the recession is to end in 2009 as economists have predicted.

Trends suggest consumers will be spending less this holiday season making it more of challenge for retailers to attract ideal customers to both brick and mortar and online stores. That, of course does not mean there will be no shoppers, but it means that consumers will be more selective. That simply means that this season, more than ever, it is important to stand out, and make educated decisions about where advertising money should be spent.

Trends also show a progressive shift in consumer research, and there are more value shoppers who will browse research and compare products on the Internet. Consumers are using social media more to search for deals and coupons via Twitter, Facebook. So, marketers may want to channel more resources into that avenue.

In preparation for the 2009 holiday shopping season, online retailers looking to create the most effective e-commerce site should take the following steps:

1. Optimize website with holiday focused content
2. Improve pay per click (PPC) advertising campaigns for holidays
3. Driving more sales through the Comparison Shopping Engines
4. Create more customer loyalty programs
5. Humanizing customer service
6. Increase free shipping offers
7. Offer exclusive holiday coupons
8. Plan long term on how to reach consumer AFTER the holiday season have passed

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results.com is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Software, affiliate management

by: Le

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How To Use the Share Results ACID Tool in a PPC Campaign

If PPC is part of your affiliate marketing campaigns, (and it should be!) then the Affiliate Custom ID (ACID) Tool is a great feature of the Share Results software that you should become familiar with.

What is the ACID Tool?
The ACID Tool is a Share Results software feature that allows you to add a custom parameter to your links to enable more detailed tracking at the transaction level, and to track the traffic that you are generating directly to a merchant’s website.

What is the Benefit of Using the ACID Tool?
The great thing about using the ACID Tool is that you will be able to instantly identify which keywords are working for you. This information will allow you to tweak your future PPC campaigns, ensuring that you are getting the greatest return on your investment.

Where Do I Access the ACID Tool?
To access the ACID tracking, (1) go to the Share Results Banner Manager, (2) select your campaign, (3) select your creative and (4) add a unique identifier in the addACID text box and click on update.

How Do I Implement the ACID Tool?
Implementing the ACID requires that the additional parameter and value be added at the end of the standard affiliate link.

1) When you create your ACID link in Share Results, it will look like this:
http://www.shareresults.com/t/url.php/cid/[cid]/sid/[sid]/acid/[ACIDtracking]

[cid] = is the banner id generated automatically by Share Results
[sid] = is the site ID supplied by Share Results that identifies the affiliate
[acid] = can be your keyword or an alphanumeric value supplied by the affiliate

2) For the tracking to be PPC compliant, you need to modify the tracking to the following:
http://www.shareresults.com/t/url.php?cid=[cid]&sid=[sid]&acid=[ACIDtracking]
And note, when you are tweaking your tracking (in point 2 above), that you are adding “?”, “=” and “&”. This will ensure that your tracking is PPC compliant.

I Have my Affiliate Custom ID, Now What?
Once you’ve created your ACID, you need to add this URL to the destination URL in your PPC campaign. The keyword that generated the sale will now show up in the Transaction Report of Share Results. To view the ACID, look at your Affiliate CID column, shown below.

acid

Are you getting ready for Q4… and the upcoming holiday season? It’s the perfect opportunity to start using the ACID tool. Log into your Share Results account and get set up with the ACID Tool by implementing this tracking to your PPC campaigns today! Have questions, need assistance getting started? Contact jamie at shareresults.com—he’d be pleased to help!

Filed in: Affiliate Software, Search Engine Marketing

by: janice

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An Interview with Education Merchant eLearners pt. 2

Last week we posted the first of a two-part interview with online education merchant eLearners. In addition to getting some great insight from them about the online education industry, we learned what popular degrees that students have been gravitating to and how eLearners has dealt with the ever increasing interest in the online edu affiliate marketing sector.

This week, we continue that conversation and find out what type of edu affiliates are preferred for their program and more…

Q: Tell us about the diverse education offers available to affiliates who join eLearners. What would you say is your most successful campaign to date?

A: OnlineStudentFinancialAid.com has had a long history of success and continues to be a dominant force, and Project Working Mom has been an instant hit, generating national press coverage, but we prefer not to dwell on past successes. We continue to work on innovative new campaigns to reach new demographics; The Career Stimulus Package just launched this summer, and the response has been overwhelming.

OnlineStudentFinancialAid.com

  • Did you know that OnlineStudentFinancialAid.com can be promoted in Spanish to online users?

Q: What are some of the biggest misconceptions affiliates have about the eLearners affiliate program?

A: One of the biggest misconceptions is that we are just looking for a high quantity of leads. Our main focus is actually making sure our leads are of high quality and continue to enroll.

Q: With all the different type of affiliates who partner with eLearners, what promotional methods would you say do best in the program?

A: All promotional methods, whether SEO, display, PPC, etc., have their own strengths and weaknesses, but all serve a purpose within our program and add a specific value.

Q: What are the key elements do you look for when affiliates apply to your affiliate program?

A: When looking at sites to partner with, we look for (in no particular order) unique content, a good layout, a high page rank, good traffic, high ranking on key search terms, etc. In general, we are looking for something that doesn’t necessarily look like it is set up for just lead generation, but has a larger purpose.

Q: What would you say are the top 3 common inquiries from prospective students that affiliates should know when promoting to their audience?

A: Some common inquiries from prospective students include tuition prices, financial aid/scholarship options, school accreditation and even the location of the school offices so that students may be able to take care of things in person if needed.

Q: Based on your experience in the industry, what would you say are some of the forthcoming trends affiliates should expect to see in the overall online edu market?

A: Social media seems to be something that people are starting to make a big push for.

Q: What kind of exciting campaigns can affiliates expect to see from eLearners’ affiliate program in the forthcoming months?

A: I can’t reveal all our secrets just yet, but we definitely have some exciting things coming in the next few months…

Update: The Career Stimulus Package campaign has indeed been a big hit with online users; however, this offer is only available to be promoted until October 31, 2009.

If you have any questions about Career Stimulus Package or any other eLearners opportunity, please don’t hesitate to reach us via eLearners(at)shareresults(dot)com. :)

Filed in: Affiliate Program, Affiliate Strategies, Interview

by: Maranda

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Affiliates, Merchants, Join us for our Holiday Blogging Event to Get Ready for the Holiday Season!

Affiliates! Merchants! Are you ready for Q4, aka the busiest season of the year for affiliate marketing?!

October is half over, and if you haven’t started to prep your campaigns already, it’s time to get started!

And do we have the event to get you in the holiday spirit. From October 14 to November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Affiliates, here’s what you can look forward to during our Holiday Blogging Event:

• Affiliate marketing strategies
• Tips on how to best communicate with merchants—and how to secure the best deals!
• Tips on what shoppers will be looking for most this holiday season
• Tips on achieving higher conversion rates
• Tips on earning more revenue

Merchants, we have customized tips that will help you end 2009 with a bang. Here’s what to expect:

• Time and affiliate program management tips
• Trends that apply to your program
• How to be best prepared to accommodate affiliates during Q4
• What tools to have in place to ensure your success
• How to communicate effectively with affiliates
• How to develop a detailed promotional strategy to maximize revenue-earning potential

If you haven’t visited our Share Results blog before, now is a great opportunity to get started. The blog is designed to give you techniques, tools, tips, industry news—and so much more. And it’s a great resource to make sure you’re getting every last drop out of your affiliate marketing campaigns.

Join us starting this Friday, to launch our Holiday Blogging Event. Our first blog will look at online shopping trends for 2009, how consumers are looking for holiday deals and what online retailers can do to create the most effective e-commerce site in preparation for the holiday shopping 2009 season.

Filed in: Affiliate Program, Affiliate Strategies, affiliate management

by: Kunal

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Bing’s Got Bang!

Slowly but surely, Bing is building more bang.

For the third month in a row, Microsoft’s new search engine, Bing gained a slight increase in the U.S. search market. Accounting for 9.3% of U.S web searches for the month of August, a .4% increase from its July share of 8.9%, Bing continues to gain market share from its giant competitor, Google.

Similar data indicates that Google remained the leader of the U.S. search and advertising market with a 64.6% market share in August; this down 0.1% from July. Yahoo also dipped from a 20.1% market share to 19.3%.

While comScore reports on Bing’s rising popularity, it still finds that most Google users are still turning to old-faithful. That being said, Bing’s steady rise does present an attractive opportunity to affiliates who might be ready to try their optimization hand with another search engine, which for the time being remains less popular, but perhaps less competitive as well.

Here is what our experts recommend for affiliates that want to experiment with Bing to get more traffic:

1. Experiment with PPC on this engine to test the ‘keyword waters’. How does your keyword performance compare with your current Google campaign or past campaigns you have run?

2. If you own multiple sites you might want to create a site specifically optimized for Bing – remember that this may take some time to determine its success, so be prepared to invest 6-12 months on this project.

3. Set-up your additional affiliate marketing ID’s in your affiliate account to track traffic results and conversions. In Share Results you can create additional site profiles and track performance of specific key words using the ACID ID Tool. Speak to your affiliate manager to learn how you can set this up today!

4. Set-up monitor tools to monitor site performance with your favorite third part analytics account.

Here are some recommendations for merchants wanting to build their business with Bing:

1. Suggestions 1 & 4 that that we made for affiliates above, are equally important for merchants, plus:

2. Make sure your affiliate program is set up to support Bing. Have creatives such as text links featuring products that you think would work well with Bing (for example, your target consumers who would be using Bing), and clear policies about PPC.

By all reports, Bing is doing well—very well. Its user friendly and attractive design and useful way of sifting through information is, if nothing else, turning heads. Who knows if those heads will stay permanently glued to Bing, but the potential is definitely there.

Are you on board with Bing? We want to know!

The Bing search engine was launched by Microsoft in June 2009 and was followed in July by a search tie-up with rival Yahoo .

Filed in: Search Engine Marketing

by: janice

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