Attracting your Affiliate Audience: the Who, the What and the How

A recent Web Marketing Group article reveals very promising Internet usage statistics:

• Around seven new people use the internet every second
• For the millions of Internet users, every 4th person is using it to purchase something.
• An average of US $1 billion in Internet transactions are conducted every month.
• In a year, this figure rises to roughly US $1 trillion.
• In a year, there are 88 million new users. And this figure is constantly rising.

Suffice it to say, there’s a huge online market out there, ready and willing to buy. But with different backgrounds, tastes and interests, it’s not just about advertising everything, to everyone. Research shows that knowing who your audience is, what their needs are, and how they behave are key factors to making a successful sale.

This is crucial information to keep in mind during the holidays, when affiliates may want to look at trends for seasonal products and services, which they may not otherwise promote. Having this information will help you to invest your time and energy in markets that are more likely to provide an excellent return on your investment.

Affiliates will also do well during Q4 by looking at their own interests and expertise. If you are passionate about something, ideally something that is also part of a seasonal trend, it will be much easier to promote and sell.

If you’re a PPC affiliate or a blog affiliate, knowing your target audience is even more important. Without this information, these kinds of affiliates may be using irrelevant keywords, and providing content that is uninteresting and indeed unconvincing when it comes time to make the sale.

With trends suggesting that consumers will be spending less this holiday season, it’s more important than ever to make sure your Q4 marketing campaigns are on target.

“Consumers are more aware of their spending than ever and are very active in trying to find the best deals. Coupon websites are still growing rapidly in popularity, with nearly two-thirds of consumers checking for coupons when they shop online,”

said Guy King, co-founder of RetailMeNot.com.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog . Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Kunal

1 Comment

Merchant Checklist for Affiliate Recruitment Strategies

Whether you’ve just launched an affiliate program, or you’re experienced in the field and are looking to increase your sales, attracting the right kind of affiliates is a must to ensure a successful Q4.  The following checklist highlights recruitment strategies that merchants can apply to ensure they are bringing in the right affiliates into their program.

1. Brand Exposure
Merchants love affiliate marketing for its performance-based  revenue model, but affiliates are savvier than ever before and know that their customers won’t buy brands that aren’t well known and trusted. You need to increase brand exposure every place possible, online and offline. For example, a merchant that wants Canadian traffic needs to launch on and offline ad campaigns north of the border, or it will be hard for any affiliate to give prime real estate space on their site to promote a brand their customers don’t recognize.

2. Customer Promotions
Coupon codes, free shipping and other deals make a major impact on whether or not a customer will buy a product/service.  Affiliates flock to offers that are unique, exclusive and convenient—so if you can, introduce these marketing incentives, then make sure they are clearly visible when marketing your affiliate program to new partners!

3. Get Social
Technorati, Google Alerts, Facebook and Twitter are all great channels for attracting new partners who promote products/services that may be similar to your own. Use keywords related to product/service in Google Alerts and Technorati to find blogs that are good match for your own program.  And keep in mind that Google and Microsoft both recently secured deals with Twitter, and Microsoft has also inked one with Facebook to include updates into Bing search results.  This makes social media marketing all the more important to marketing in general, and specifically to search engine marketing.

4. Performance Bonuses
Performance bonuses are excellent incentives to attract new partners, or even to complement an existing affiliate’s performance campaign. Merchants can either offer a set dollar amount or a tiered bonus commission that is based on sales. Try tailoring your bonus system according to your budget, and if you so choose, only offer these incentives to affiliates who’ve performed well in the past.

5. Referral Commission
Many affiliates get into the business of affiliate marketing because of friends who are also affiliates. Encourage this word of mouth marketing through referral commissions. Many affiliates may hear of affiliate programs through forums and search engines, but word of mouth is just as influential. Offer a flat referral commission and if you can afford it, a lifetime commission on transactions the referred affiliate sends.
If you’re already active with all or some of the above recruitment strategies make sure your affiliates and potential affiliates know about them.  Announce these details in your company newsletters, on your blogs, on your website and even in industry print publications.  The more affiliates know of these details, the more likely you are to attract quality affiliates to your program.  And if you’re not yet active with these recruitment strategies, Q4 is the perfect time to get started!

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management, social media

by: Maranda

1 Comment

Affiliate Earning Potential During the Holidays

The holidays are the most wonderful time of the year, and present merchants and affiliates with tremendous earning potential. In fact, holiday shopping can account for up to 50% of an online retailer’s yearly sales, meaning that affiliates too have an equal opportunity to leverage this peak shopping season.

In 2008, an estimated 85 million people shopped on Cyber Monday, known as the kick-off date to the online shopping season. This year, many online retailers are looking to the Monday after Thanksgiving to bring another sales surge.

The Black Friday – Cyber Monday weekend accounts for a significantly large portion of the holiday sales for online retailers. Yahoo Advertising reports that Black Friday is the new Cyber Monday, stating,

“When compared with the average day in November, Black Friday showed a 147% increase in conversions, while Cyber Monday had a 73% increase in conversions.”

This year, the lucrative Black Friday – Cyber Monday weekend falls between November 27-30; affiliates, make sure your campaigns are ready!

The 2009 forecast looks promising, when compared to 2008. Amazon.com has reported its third quarter income has increased to $199 million from $118 million last year. It’s forecasting 4th quarter growth of 21% to 35% over last year.

To leverage your earning potential, it’s important to note what shoppers will be looking for:

1. Deals
2. Discounts
3. Coupons

As economic difficulties continue, consumers are looking for money-savers now, more than ever. Coupon sites have seen monumental growth this year, with shoppers looking for discounts and deals. Sites such as RetailMeNot are seeing over 200% growth over last year.

According to Netelixir , keyword search advertising is expected to be the most important customer acquisition channel during the 2009 holiday season. With Google reporting a 7% increase compared to the third quarter of 2008, PPC affiliates will have a great opportunity to increase their search revenue. For affiliates looking to try their hand at PPC, the holidays are the perfect time to get started. And with Share Results’ recent launch of their SEM Agency , it’s easier than ever to get the support you need to drive the success of your affiliate marketing campaigns.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog . Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, affiliate management

by: Kunal

No Comments

Merchants: Boost Your Sales and Seal the Deal with 3 Quick Tips

The holidays present online retailers with tremendous earning potential.  With mere days left in the month of October, and the countdown to the real holiday madness just around the corner, now is the time to have a good look at your marketing campaigns to make sure you’re set up to enhance your sales volume, and ultimately, seal the deal.  Here are some key areas of your marketing campaigns that you should look at to make sure you’re in shape for the season.

1. Quality Affiliates
Having knowledgeable, capable marketing partners is crucial to the success of your online campaigns.  A quality affiliate will have an attractive, user-friendly website with a high page rank, and will employ multiple marketing methods to promote your product(s).  So make it a point of recruiting these affiliates and regularly logging into your account to evaluate the quality of partners that you are attracting to your program.

If you don’t feel confident about the caliber of your partners, you should speak to your affiliate manager, or consider re-evaluating your recruitment strategy.  Your Traffic Report can also help you identify your top-performing affiliates, along with their conversion rates, and can be pulled based on Affiliate ID.  Once you have partners whom you believe have the potential to perform well in your program, the more likely quality sales will be generated.

2. Click-Through Rate
Your click-through rate is an important indicator to help you determine whether (a) customers are attracted to your product/service, and (b) if they are abandoning your landing page for some unforeseen issue.  For example, you may create an effective banner ad or coupon, but a problem on an affiliate’s site, your landing page or your shopping cart could be impacting the customer’s ultimate decision to buy.

The Deep Linking tool is applied by merchants who want to help their affiliates highlight specific products that match the need of the customer.  This tool allows affiliates to send customers to an exact area of your site that truly responds to their buying need.  When a customer sees a product on a banner that they like, and then lands on a relevant landing page for that item, you are helping to seal the deal, and reduce the odds of shopping cart abandonment.  If you’re seeing low stats, consider permitting a tool like deep linking in your program, or talk to your Share Results affiliate manager to offer some insight.

3. Seal the Deal
Once an affiliate has sent a customer to your website, and the customer is ready to buy, it’s up to you to seal the deal.   Make sure you have the right tools, and are doing everything you can to make buying convenient and simple.
An example of a deal breaker might be a banner on an affiliate’s site promising a flat price for one of your products, only to have that customer discover shipping charges during the checkout process.  In fact, according to comScore, 43% of shoppers abandon their shopping carts because of unexpectedly high shipping charges, and 72% of consumers say that if an e-commerce site eliminated free shipping, they would use another e-commerce site that did offer free shipping.  Free shipping is just one of several incentives that are important to online shoppers, so make sure to incorporate this in your strategy whenever possible.

Most importantly, remember to apply your Share Results marketing software to its full potential by using the tools at your disposal, and to check in with your affiliate manager regularly to find more strategic techniques for closing the sale.

Is your affiliate marketing campaign ready for the holiday season? If not, this is the blogging event to get you ready for the busiest season of the year. Check out last week’s blogs, and make sure to tune in until November 27 for more tips and techniques to help you end Q4 with your most successful campaign yet!

Filed in: Affiliate Software, Affiliate Strategies, affiliate management

by: Maranda

No Comments

What Tools Do Affiliates Need to Succeed?

Whether you’re an existing affiliate looking to optimize your campaigns, or just getting started in the industry, here are some the most important tools you need to succeed in the upcoming holiday season.

Optimize Search Campaigns
Online customer acquisition strategies expert NetElixir predicts a 7-10% increase in search campaigns this holiday season. That’s a lot of potential for new sales, and affiliates will want to make sure they’re in a position to capitalize on this opportunity. PPC affiliates wanting to make sure their campaigns are running smoothly should be constantly testing their campaigns, running keyword reports, running promotions early and getting ready for Cyber Monday. Affiliates can also take advantage of SR tools such as the ACID feature which the affiliate can use to track the performance of any keyword for their campaign.

Join Programs
Affiliates looking to maximize sales will want to seek out the best product and program offerings. After all, even the most savvyaffiliate will fall short without teaming up with the right merchants and programs. Affiliates looking for new advertisers or products to promote in Q4, should check out the merchants in the Share Results network such as Imaginary Greetings, UnderGroundHipHop.com, Tundra Gear and Cute Kid, all of whom provide products that can be extremely popular for the holidays. Affiliates can browse a full list of our partners by visiting the Share Results website.

Securing High Converting Offers from your merchants
The months leading up to the holiday are important for setting up the promotions necessary to have a successful season. Affiliates should be using this time to get high performing coupons and deals from their top merchants. An excellent example is a free shipping offer. Shoppers flock to free shipping offers around the holidays, so affiliaters who have taken the time to set up these promotions in high visiblity areas on their sites are likely to reap the benefits.

Highlight Shipping Policies and Deadlines
Last minute shoppers are in abundance the last week before Christmas, and a lot of merchants have extended shipping deadlines. It’s important for savvy affiliates to stay on top of shifting deadlines, and to update promotions accordingly. During the Christmas rush, a few days can make the difference between a sale, and a lost sale.

Coupons
According to a recent survey commissioned by Retail Me Not, 62% of online adults look for coupons for online stores and more merchants are embracing coupons as a way to connect with their budget-conscious shoppers. Affiliates looking to capitalize on this trend should be sure to partner with merchants who have coupon offers. Like other offers, affiliaters who have taken the time to set up these promotions in high visiblity areas on their sites are likely to reap the benefits.

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Strategies, Uncategorized

by: Kunal

1 Comment

Do Free Shipping Offers Attract Customers?

It’s week two of our Holiday Blogging Event, and in our last blog of the week, we ask, what one incentive do online consumers want more than anything else?

According to Forrester Research, 75% of customers prefer to shop with an online retailer that offers this incentive, and The Conference Board Survey supports these same findings, reporting that 90% of consumers say this would also entice them to spend even more online.

The incentive here is free shipping. It’s an attractive enticement, and most consumers have come to expect it, especially around the peak holiday season.

Many merchants debate whether offering free shipping or a discounted purchase price will be more attractive to the consumer. David Bell, marketing professor at the Wharton School observes that

For whatever reason, a free shipping offer that saves a customer $6.99 is more appealing to many than a discount that cuts the purchase price by $10.

Bell also concludes that 60% of online retailers cite “free shipping with conditions” as their most successful marketing tool.

So why is a free shipping offer so important to an online retailer?

  • 78% of online customers say that exorbitant shipping costs discourage them from online purchases. (Source: E-tailing Group, 2008)
  • 75% of people prefer to shop with online retailers that offer free shipping, compared to 61% in 2007. (Source: Forrester Research, 2008)
  • 43% of shoppers abandon their shopping carts because of unexpectedly high shipping charges. (Source: Paypal, comScore, 2008)
  • 61 of the largest 100 online retailers offered free shipping as of the week of Monday, November 10, 2008. (Source: Internet Retailer)
  • 90% of respondents say free shipping offers would entice them to spend more online. (Source: The Conference Board Survey, 2008)
  • 72% of consumers say that if an e-commerce site eliminated free shipping, they would use another e-commerce site that did offer free shipping. (Source: comScore Survey, 2008)
  • People are searching for ‘free shipping’ earlier in the Christmas shopping season, and for longer. Searches for free shipping began to rise in October of last year, and actually peaked in the first week of January. (source: eConsultancy.com, 2009)

Need more reasons to offer free shipping this holiday season? Check out Free Shipping.org for a list of retailers who are incorporating this incentive into their marketing strategy—and succeeding!

Is your affiliate marketing campaign ready for the holiday season? If not, this is the blogging event to get you ready for the busiest season of the year. Check out last week’s blogs, and make sure to tune in again next Wednesday, Thursday and Friday for more tips and techniques to help you end Q4 with your most successful campaign yet!

Filed in: Affiliate Program, Affiliate Strategies, Search Engine Marketing, affiliate management

by: Le

2 Comments

2009 Online Holiday Shopping Trends

As the cold air begins to flow, merchants are on the lookout for what kind of online shopping trends are on the horizon for this 2009 season. October is half over, and if you haven’t started to prep your Q4 campaigns already, it’s time to get started!

This year, it is estimated that US retail e-commerce sales (excluding travel) will total $132 billion, down 0.4% from 2008. eMarketer forecasts online sales will begin to rebound in 2010 and hit full stride in 2011 if the recession is to end in 2009 as economists have predicted.

Trends suggest consumers will be spending less this holiday season making it more of challenge for retailers to attract ideal customers to both brick and mortar and online stores. That, of course does not mean there will be no shoppers, but it means that consumers will be more selective. That simply means that this season, more than ever, it is important to stand out, and make educated decisions about where advertising money should be spent.

Trends also show a progressive shift in consumer research, and there are more value shoppers who will browse research and compare products on the Internet. Consumers are using social media more to search for deals and coupons via Twitter, Facebook. So, marketers may want to channel more resources into that avenue.

In preparation for the 2009 holiday shopping season, online retailers looking to create the most effective e-commerce site should take the following steps:

1. Optimize website with holiday focused content
2. Improve pay per click (PPC) advertising campaigns for holidays
3. Driving more sales through the Comparison Shopping Engines
4. Create more customer loyalty programs
5. Humanizing customer service
6. Increase free shipping offers
7. Offer exclusive holiday coupons
8. Plan long term on how to reach consumer AFTER the holiday season have passed

For more techniques, tools, tips and great resources to make sure you’re getting every last drop out of your affiliate marketing campaigns, be sure to come back to the Share Results blog. Until November 27, Share Results.com is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Filed in: Affiliate Program, Affiliate Software, affiliate management

by: Le

3 Comments

How To Use the Share Results ACID Tool in a PPC Campaign

If PPC is part of your affiliate marketing campaigns, (and it should be!) then the Affiliate Custom ID (ACID) Tool is a great feature of the Share Results software that you should become familiar with.

What is the ACID Tool?
The ACID Tool is a Share Results software feature that allows you to add a custom parameter to your links to enable more detailed tracking at the transaction level, and to track the traffic that you are generating directly to a merchant’s website.

What is the Benefit of Using the ACID Tool?
The great thing about using the ACID Tool is that you will be able to instantly identify which keywords are working for you. This information will allow you to tweak your future PPC campaigns, ensuring that you are getting the greatest return on your investment.

Where Do I Access the ACID Tool?
To access the ACID tracking, (1) go to the Share Results Banner Manager, (2) select your campaign, (3) select your creative and (4) add a unique identifier in the addACID text box and click on update.

How Do I Implement the ACID Tool?
Implementing the ACID requires that the additional parameter and value be added at the end of the standard affiliate link.

1) When you create your ACID link in Share Results, it will look like this:
http://www.shareresults.com/t/url.php/cid/[cid]/sid/[sid]/acid/[ACIDtracking]

[cid] = is the banner id generated automatically by Share Results
[sid] = is the site ID supplied by Share Results that identifies the affiliate
[acid] = can be your keyword or an alphanumeric value supplied by the affiliate

2) For the tracking to be PPC compliant, you need to modify the tracking to the following:
http://www.shareresults.com/t/url.php?cid=[cid]&sid=[sid]&acid=[ACIDtracking]
And note, when you are tweaking your tracking (in point 2 above), that you are adding “?”, “=” and “&”. This will ensure that your tracking is PPC compliant.

I Have my Affiliate Custom ID, Now What?
Once you’ve created your ACID, you need to add this URL to the destination URL in your PPC campaign. The keyword that generated the sale will now show up in the Transaction Report of Share Results. To view the ACID, look at your Affiliate CID column, shown below.

acid

Are you getting ready for Q4… and the upcoming holiday season? It’s the perfect opportunity to start using the ACID tool. Log into your Share Results account and get set up with the ACID Tool by implementing this tracking to your PPC campaigns today! Have questions, need assistance getting started? Contact jamie at shareresults.com—he’d be pleased to help!

Filed in: Affiliate Software, Search Engine Marketing

by: janice

1 Comment

Affiliates, Merchants, Join us for our Holiday Blogging Event to Get Ready for the Holiday Season!

Affiliates! Merchants! Are you ready for Q4, aka the busiest season of the year for affiliate marketing?!

October is half over, and if you haven’t started to prep your campaigns already, it’s time to get started!

And do we have the event to get you in the holiday spirit. From October 14 to November 27, Share Results is throwing a big Holiday Blogging Event, packed with all kinds of seasonal information regarding trends for Q4, tips to get the best deals, consumer trends and how best optimize your affiliate marketing campaigns.

Affiliates, here’s what you can look forward to during our Holiday Blogging Event:

• Affiliate marketing strategies
• Tips on how to best communicate with merchants—and how to secure the best deals!
• Tips on what shoppers will be looking for most this holiday season
• Tips on achieving higher conversion rates
• Tips on earning more revenue

Merchants, we have customized tips that will help you end 2009 with a bang. Here’s what to expect:

• Time and affiliate program management tips
• Trends that apply to your program
• How to be best prepared to accommodate affiliates during Q4
• What tools to have in place to ensure your success
• How to communicate effectively with affiliates
• How to develop a detailed promotional strategy to maximize revenue-earning potential

If you haven’t visited our Share Results blog before, now is a great opportunity to get started. The blog is designed to give you techniques, tools, tips, industry news—and so much more. And it’s a great resource to make sure you’re getting every last drop out of your affiliate marketing campaigns.

Join us starting this Friday, to launch our Holiday Blogging Event. Our first blog will look at online shopping trends for 2009, how consumers are looking for holiday deals and what online retailers can do to create the most effective e-commerce site in preparation for the holiday shopping 2009 season.

Filed in: Affiliate Program, Affiliate Strategies, affiliate management

by: Kunal

No Comments